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Category Archives: TMT Success Stories
Public Transportation company – Change Management
March 8, 2012 - Success Stories, TMT Success StoriesAn internal audit indicated that the client’s ICT department had to change in order to continue providing best services to their clients. The company asked Quasus for a change manager to guide the ICT department through the roadmap. The client’s back-log of ICT projects was reduced substantially
Leading Belgian Bank – Tailor-made Training
January 30, 2012 - Success Stories, TMT Success StoriesA leading bank in Belgium was redefining its software testing approach and wanted to work with competence centres, so skills and knowledge are centralized and easier to manage. Quasus offered the client a clear training for a specific group within the company, meeting the different training requirements as asked for by the customer.
Leading energy provider – Train-the-trainer and coaching
October 20, 2011 - Success Stories, TMT Success StoriesDue to a merger, the customer service department of this company had to handle a much larger volume of clients and cases. There was also a lack of skilled trainers to train every member of the customer service department adequately. A “Train-The-Trainer” system was set up by Quasus, creating two types of trainers: the trainers of the basic courses for the new employees and the project trainers for new or changed procedures within the different teams of the customer service department.
Telecom company – SDLC Improvement
June 8, 2011 - Success Stories, TMT Success StoriesThis telecom company contacted Quasus to conduct an assessment of the current testing and release process in order to make it more efficient. Quasus offered this telecom company a proven approach based on solid experiences in this industry, leading to significant cost savings, a shorter time-to-market and higher quality.
Leading energy provider – Training Centre of Excellence
April 8, 2011 - Success Stories, TMT Success StoriesManaging a training department often seems simpler than it really is and often training related processes are not optimized. Quasus was asked to identify and eliminate problems within these processes, by removing bottlenecks and duplication of efforts. The result of our activities is an optimized and efficient training department.
